1. What is Eagle Eye 365?
Ans. Eagle Eye 365 is a Smart Society Management platform designed to help residential societies manage daily operations, residents, security, vendors, communication, and administrative activities from one centralized system.
2. Who can use Eagle Eye 365?
Ans. Eagle Eye 365 can be used by residential societies, apartments, housing communities, society management committees, administrators, security teams, residents, and approved service providers.
3. What can society administrators manage?
Ans. Administrators can manage society information, residents, vendors, complaints, notices, security-related activities, payments or accounts where enabled, and other day-to-day society operations.
4. Can residents access the system?
Ans. Yes. Residents can access the features made available to them by their society administrator. Depending on the configuration, residents may be able to view notices, raise complaints or requests, manage their profile, and access other society services.
5. Can security staff use Eagle Eye 365?
Ans. Yes. Security personnel can be provided with access to security-related functions such as visitor management and other activities configured by the society.
6. Can vendors be managed through the platform?
Ans. Yes. Society administrators can maintain vendor information and manage vendor-related activities according to the features enabled for the society.
7. Is my society's information secure?
Ans. Eagle Eye 365 is designed with role-based access and controlled permissions so that users can access only the information and functions available to their assigned role. Security practices may vary depending on the deployment and configuration of the system.
8. Can different users have different permissions?
Ans. Yes. Eagle Eye 365 supports role-based access. Administrators, accountants, security staff, residents, vendors, and other authorized users can have different permissions based on their responsibilities.
9. Can I use Eagle Eye 365 from a mobile device?
Ans. Eagle Eye 365 is designed to be accessible through modern web browsers and can be used from supported desktop, tablet, and mobile devices.
10. How can I get started?
Ans. If you are interested in using Eagle Eye 365 for your society, contact our team to discuss your requirements, deployment options, and available features.
11. How can I contact support?
Ans. For assistance, please visit our Contact page and use the available support or enquiry details provided by Eagle Eye 365.