Refund & Cancellation Policy
Last updated: October 2, 2026
This Refund & Cancellation Policy explains the general approach to cancellations and refunds for applicable Eagle Eye 365 services.
1. Applicability
This policy applies to paid services, subscriptions or other transactions where a refund or cancellation option is offered.
Specific commercial terms may vary depending on the service, subscription, agreement or order applicable to the customer.
2. Cancellation Requests
Where cancellation is permitted, customers should submit their cancellation request through the applicable account, service channel or by contacting us.
Cancellation requests should include sufficient information to identify the applicable account, subscription or transaction.
3. Refund Eligibility
Refund eligibility depends on the applicable service terms, subscription plan, transaction terms and circumstances of the request.
Where a refund is applicable, the amount and method of refund will be determined according to the terms applicable to the relevant transaction.
4. Non-Refundable Services
Certain services, fees or transactions may be non-refundable where this is clearly stated before purchase or otherwise agreed with the customer.
5. Duplicate or Incorrect Payments
If you believe that you have been charged more than once for the same transaction or that a payment was processed incorrectly, please contact us with the relevant transaction details.
We will review the matter and take appropriate action where an error is confirmed.
6. Failed Transactions
If a payment is unsuccessful but your account appears to have been debited, please contact us with the transaction details.
Payment reversals may depend on the payment provider and banking system involved.
7. Refund Processing
Where a refund is approved, it will normally be processed through the applicable payment method or payment service provider.
The time required for the refunded amount to appear in the customer's account may depend on the payment provider or financial institution.
8. Service-Related Issues
If you experience a problem with a paid service, please contact us and provide details of the issue.
We will review the request based on the applicable service terms and circumstances.
9. Policy Changes
This Refund & Cancellation Policy may be updated from time to time.
The latest version will be published on this page.
10. Contact Us
For refund or cancellation enquiries, contact:
Email: info@eagleeye365.com
Phone: +91 7567148677
Please include relevant transaction or account information where applicable so that we can investigate your request efficiently.